TERMS AND CONDITIONS
1. Brochure and Accuracy
Whilst every effort has been made to ensure that the brochure and all advertising material is accurate at the time of publication, we cannot be held responsible for changes or matters outside our control. All information is given in good faith but no warranties are made regarding information provided, either written or oral.
2. Booking and Payment
Bookings can be made by E-mail or phone and confirmed within 7 days using the Booking Form supplied. A deposit of 25% of the full price (refundable up to 6 weeks before arrival) is payable at this point. If you are booking less than 6 weeks before departure, the full price is payable at the time of booking. The final payment becomes due 6 weeks before your holiday date. In the event of cancellation of your booking refunds will be payable at 100% up to 6 weeks before date of arrival, 50% between 6 and 4 weeks of arrival. There will be no refund for cancelation within less then 28 days before date of arrival. If the full amount is not received by the due date, we reserve the right to cancel the booking. Under no circumstances can the prescribed number of persons per booking form be exceeded.
The security deposit of EUR250 is payable on the date of arrival in cash and will be refunded on the day of departure.
Prices are per week per villa and are inclusive of electricity, gas, water, the provision of bed linen and towels, including pool towels. Cleaning service is also included in the price.
It is recommended that you take out insurance to protect the risk of cancellation from the time of booking and for medical, baggage cover etc. whilst abroad. Should a villa be unavailable on the day stated, due to unforeseen circumstances, every attempt will be made to relocate guests. If this is not possible, all rent monies will be refunded without question but no further liability will fall upon the owners.
5. Your responsibilities
Your property will be cleaned before your arrival and although we are not expecting you to spend your vacation cleaning, it would be appreciated if you could ensure that the villa is left in a reasonable condition in order for us to prepare for the following guests. Breakages should be reported to the owners in order that it can be rectified before the following clients arrive. Please do not arrive at the property before 3.00 p.m. and kindly leave by 10.00 a.m. on the day of departure in order to give enough time between clients to ensure that the property is ready. Late check out can be arranged based on the availability. Please let us know your approximate arrival time.
In the event of any complaint arising, either on arrival or after occupation has commenced, this should be brought to the attention of the owners immediately so that remedial action, where necessary, can be taken without delay. They will do everything possible to deal with any difficulties both quickly and effectively. The owners retain the right to enter the property at any reasonable time to deal with any complaints and to carry out any repairs deemed necessary to the property or equipment. Any complaint after departure must be in writing within 14 days of your departure.
7. Swimming Pool – Open May to September – 10m x 4m x 1.5m.
Pool towels are supplied upon request – please ask the owner. Pool is closed between 9 p.m. and 9 a.m. The security cover can be removed only by the owner/ authorised person. No diving as the pool is only 1.5m deep. No drinking glasses or bottles to be used around the pool (plastic only please) or food (crisps etc). Children to be under parent’s supervision at all times as the owners cannot be responsible for their safety as there is no lifeguard on duty.
Whilst every possible effort will be made to maintain the pool and household equipment in good order for the enjoyment of our guests we cannot accept liability in the event of any unforeseen calamity but would ask you to bear with us whilst we attempt to rectify the problem as soon as possible. No smoking allowed inside the villa. Any transgression will lead to security deposit being lost.
9. Car parking is available on site and at vehicle owners risk.
10. These conditions are governed by French law.